Resources

Explore practical DEI resources, workplace inclusion tools, and 2SLGBTQIA+ education designed for Bow Valley businesses and organizations in Banff, Lake Louise, and Canmore. Browse our blog for actionable guidance, training takeaways, and community research.

Activating the Vision: How 2SLGBTQIA+ Inclusion is Key to Leading Tourism for Good
Event & Destination Strategy Jeffrey Carpenter Event & Destination Strategy Jeffrey Carpenter

Activating the Vision: How 2SLGBTQIA+ Inclusion is Key to Leading Tourism for Good

Banff National Park’s 10-year tourism strategy, Lead Tourism for Good, was developed collaboratively with Parks Canada, the Town of Banff, and over 2,000 community members as a roadmap for sustainable tourism. Rather than being an add-on, focused 2SLGBTQIA+ inclusion directly advances this vision by aligning with its strategic pillars—community wellbeing, visitor experience, and equitable access—and unlocking economic and workforce opportunities. For modern travellers, particularly younger demographics, safety and belonging are key influences on travel decisions. Proactively embedding inclusive practices across marketing, staff training, visitor experience, and Indigenous and Two-Spirit representation positions Banff and the Bow Valley as a destination that truly lives its values and competes effectively for a growing global tourism segment.

Read More
Beyond the Backlash: Why Smart Tourism Operators Are Doubling Down on Inclusion
Event & Destination Strategy Jeffrey Carpenter Event & Destination Strategy Jeffrey Carpenter

Beyond the Backlash: Why Smart Tourism Operators Are Doubling Down on Inclusion

In moments of public backlash, strong leaders do not retreat. They refocus.

For tourism operators in Banff and the Bow Valley, inclusion is not a trend tied to headlines. It is a long term strategy rooted in safety, reputation, and guest trust. Global travellers are paying attention to where destinations stand. So are employees deciding where they want to work.

Smart operators understand that inclusive practices strengthen teams, protect brand credibility, and attract values aligned visitors year round. In a competitive tourism market, doubling down on inclusion is not a risk. It is a strategic advantage.

Read More