Resources

Explore practical DEI resources, workplace inclusion tools, and 2SLGBTQIA+ education designed for Bow Valley businesses and organizations in Banff, Lake Louise, and Canmore. Browse our blog for actionable guidance, training takeaways, and community research.

Activating the Vision: How 2SLGBTQIA+ Inclusion is Key to Leading Tourism for Good
Event & Destination Strategy Jeffrey Carpenter Event & Destination Strategy Jeffrey Carpenter

Activating the Vision: How 2SLGBTQIA+ Inclusion is Key to Leading Tourism for Good

Banff National Park’s 10-year tourism strategy, Lead Tourism for Good, was developed collaboratively with Parks Canada, the Town of Banff, and over 2,000 community members as a roadmap for sustainable tourism. Rather than being an add-on, focused 2SLGBTQIA+ inclusion directly advances this vision by aligning with its strategic pillars—community wellbeing, visitor experience, and equitable access—and unlocking economic and workforce opportunities. For modern travellers, particularly younger demographics, safety and belonging are key influences on travel decisions. Proactively embedding inclusive practices across marketing, staff training, visitor experience, and Indigenous and Two-Spirit representation positions Banff and the Bow Valley as a destination that truly lives its values and competes effectively for a growing global tourism segment.

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Beyond the Backlash: Why Smart Tourism Operators Are Doubling Down on Inclusion
Event & Destination Strategy Jeffrey Carpenter Event & Destination Strategy Jeffrey Carpenter

Beyond the Backlash: Why Smart Tourism Operators Are Doubling Down on Inclusion

In moments of public backlash, strong leaders do not retreat. They refocus.

For tourism operators in Banff and the Bow Valley, inclusion is not a trend tied to headlines. It is a long term strategy rooted in safety, reputation, and guest trust. Global travellers are paying attention to where destinations stand. So are employees deciding where they want to work.

Smart operators understand that inclusive practices strengthen teams, protect brand credibility, and attract values aligned visitors year round. In a competitive tourism market, doubling down on inclusion is not a risk. It is a strategic advantage.

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Authentically Engaging 2SLGBTQIA+ Travellers
Guest Experience & Marketing Jeffrey Carpenter Guest Experience & Marketing Jeffrey Carpenter

Authentically Engaging 2SLGBTQIA+ Travellers

Banff welcomes the world. But authentic engagement with 2SLGBTQIA+ travellers requires more than visible symbols of support. It requires intentional leadership, trained staff, and inclusive systems that build trust at every touchpoint.

Discover how Bow Valley businesses can move beyond surface level gestures and build meaningful, authentic connections with 2SLGBTQIA+ travellers at pridenetwork.ca.

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From Ally to Advocate: Empowering Canadian Tourism Operators for 2SLGBTQI+ Inclusion
Inclusive Tourism Jeffrey Carpenter Inclusive Tourism Jeffrey Carpenter

From Ally to Advocate: Empowering Canadian Tourism Operators for 2SLGBTQI+ Inclusion

The Canadian tourism landscape is vibrant and diverse, yet for 2SLGBTQIA+ travelers, the promise of a truly welcoming experience isn't always a given. While many businesses proudly display rainbow flags, genuine inclusion goes far beyond symbolic gestures. It requires a proactive shift from passive allyship to active advocacy, embedding diversity, equity, and inclusion (DEI) into the very fabric of operations. This commitment is not only a moral imperative but also a significant economic opportunity, as the 2SLGBTQI+ travel market in Canada alone is valued at over $12 billion annually .

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